Terms & Conditions
These Terms and Conditions (“Agreement”) apply to all services provided by Aura Aesthetics Clinic. By accessing or using any services provided by Aura Aesthetics Clinic, you agree to be bound by this Agreement.
Aura Aesthetics Clinic provides medical aesthetics services, which may include injectable treatments, skin rejuvenation treatments, and other cosmetic treatments as determined by Aura Aesthetics Clinic in its sole discretion. The services provided by Aura Aesthetics Clinic are intended for adult patients only.
Treatment Plan and Pricing
Aura Aesthetics Clinic will provide each patient with a customised treatment plan, which may include multiple treatments over time. The pricing for each treatment will be provided to the patient prior to treatment and may be subject to change at Aura Aesthetics Clinic’s sole discretion.
Payment
Payment for all services is due at the time of service. Aura Aesthetics Clinic accepts cash, credit/debit cards, and bank transfers. Any unpaid balances may be subject to collection efforts and legal action.
Appointments
Aura Aesthetics clinic strive to provide a professional service at competitive prices and request that patients attend on time to all appointments.
Appointments and Deposit
To support efficiency in managing patient appointments a £25 deposit is charged to secure all appointments, this is redeemable against treatments or products within 2 months of your consultation date. The deposit is non-refundable if you fail to attend your appointment or choose to not go ahead with treatment for personal reasons.
If you fail to attend your consultation but would like to rebook please note an additional deposit of £25 will apply.
Cancellation, failure to arrive for appointments and late arrival
Missed appointments will also incur a fee of £25.
Any patients who have pre-purchased a course of treatment will forfeit one of the treatments from their course if they fail to comply with the above terms.
Please note that cancellations or rescheduling appointments can only be made by telephoning the clinic Monday to Friday during office hours. Out of hours messages will not be accepted.
Appointments cannot be rescheduled online within the 48 time period.
Courses
All pre-paid courses are non-refundable and valid for 12 months from the date of the booking.
Refunds and Exchanges
All sales are final, and Aura Aesthetics Clinic does not offer refunds or exchanges for any services or products.
Risks and Side Effects
Patients acknowledge that there may be risks and potential side effects associated with medical aesthetics treatments. Aura Aesthetics Clinic will provide each patient with information about potential risks and side effects before treatment, and patients are responsible for asking any questions they may have about potential risks and side effects.
Privacy
Aura Aesthetics Clinic is committed to protecting the privacy and confidentiality of patient information. All patient information is handled in accordance with applicable data protection laws.
Feedback
We welcome all feedback, whether positive or negative, to help us improve our service and ensure the highest quality care. Please share your thoughts with us verbally, by email, or by calling the clinic.
Liability
Aura Aesthetics Clinic and its employees will not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to the use of its services.
Governing Law
This Agreement is governed by and construed in accordance with the laws of England and Wales, without regard to its conflicts of law provisions.
Changes to Terms and Conditions
Aura Aesthetics Clinic may revise this Agreement at any time by updating on https://auraaestheticsclinic.com/terms-conditions/ By using the services provided by Aura Aesthetics Clinic, you agree to be bound by the current version of this Agreement.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@auraaestheticsclinic.com
